Privacy Policy
Jaspets Ltd collects Personal Data and Anonymous Data when you visit our websites or when you send us information or communications. ‘Personal Data’ means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, email address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data. ‘Anonymous Data’ means data that is not associated with or linked to your Personal Data. Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data as described below.
We collect Personal Data from you, such as your name, contact details, country of residence, zip code or post code, and gender when you place order on one of our sites or when you choose to use the various services like Jaspets Apps we provide. We also collect other types of Personal Data that you provide to us voluntarily, when, for instance, you make a purchase, respond to surveys and questionnaires or enter a competition. If you provide us feedback regarding our sites or services via email, we will collect your name and email address in order to send you a reply.
In order to improve our services to you, we may ask you to voluntarily complete confidential surveys. We do not ask you to provide us any personally identifiable data in association with these surveys, although we do associate your responses with Personal Data. If you do not wish to participate in a survey, however, simply decline to participate when asked.
Cancellation of accounts
You have rights and choices when it comes to your information.
You may cancel your previously registered account through the means set forth in our Platform or by contacting Customer Service. When you contact our customer service at support@jaspets.us to cancel, we will complete your request within 15 business days.
It's important to note that deleting your account is an irreversible process. After the account is deleted, we will stop providing you with products or services. All content, information, data, and records under or associated with the account will be deleted or anonymized (except in cases required by national laws, regulations, rules, normative documents, government policies, orders, etc. or required to perform our contractual or compliance obligations), you can no longer retrieve, access, obtain, continue to use and retrieve such information or data (even if you register and use the same email address again).
Please back up the above information and data by yourself, otherwise you may not be able to enjoy the relevant after-sales service.
Our promise
This Privacy Policy describes how Jaspets Inc. (hereinafter referred to as "Jaspets " , "we" or "us") collect, use, disclose, process, and protect the information you provide to us through the Jaspets app when using our products or services. If we ask you to provide certain information in order to verify your identity when using Jaspets products or services, we will use this information in strict accordance with this Privacy Policy and/or our User Terms and Conditions.
This Privacy Policy was developed with full consideration of your needs taken into account. It is important that you fully understand our personal data collection and usage practices as well as full confidence that ultimately, you have control of any personal information provided to Jaspets.
In this Privacy Policy, "personal information" means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information Jaspets has access about that individual. Such personal information may include but not limit to the information you provide to us or upload, and , device information.
By using Jaspets products and services or other acting permitted by the applicable laws, you are deemed to have read, acknowledged and accepted all the provisions stated here in this Privacy Policy, including any changes we make from time to time. In order to comply with applicable laws, e.g. General Data Protection Re-gulation in Europe Union, we will specifically seek prior explicit consent to the particular processing (e.g. auto-mated individual decisionmaking) of special categories of personal data. Furthermore, we are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, and we are equally committed to ensuring that all our employees and agents uphold these obligations.
We are well aware of the importance of your personal information so that we will take appropriate security measures to protect it in accordance with mature security standards of the industry. Ultimately, what we want is the best for all our users. If you have any questions about the data processing practices summarized in this Privacy Policy, please contact service@jaspets.us so that we can best see to your needs.We will be happy to address them directly.
What information is collected, and how we use it Types of information collected?
1.Types of information collected
In order to provide our services to you we will ask you for personal information that is necessary for us to successfully provide those services. If you do not provide us with this personal information, we may not be able to provide our products or services to you.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
- Information you provide to us or upload: Jaspets account information (e.g. your security related information, name, birthday, gender), or data you may sync with the device you use to access the Jaspets portal, information used to create your account or related to your account setup on the Jaspets portal, devices you add or information that you send, and feedback.
- If you choose to register or use the Platform using a third-party social network account details (e.g., Facebook, Twitter) or login service, you will provide us or allow to provide us with your username, public profile, and other possible information related to such account.
- Information related to the handheld device terminal or your SIM card :we may collect information related to the operation of the Jaspets handheld device terminal.For example,SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on).
- Location information (only for specific services/functionalities): various types of information on your location. For example, region, country code, city code, mobile network code,mobile country code, cell identity, district name, longitude and latitude information, time zone settings, language settings.
- Log information : information related to your use of certain functions, apps and websites. For example, cookies and other anonymous identifier technologies, IP address, network request information, temporary messaging history, standard system logs, and crash information.
- Other information : environmental characteristics value (ECV) (i.e. value generated from Jaspets Account ID, phone device ID, connected Wi-Fi ID and location value).
- Account credentials : information related to your account credentials. For example, password, associated mailbox.etc.
- Storage permission: Part of our services will generate some pictures or videos in the App, which need to be saved to your mobile phone(s), and meanwhile some services need to call the existing videos or pictures in your mobile phone(s) so we will ask you for storage permission.
With whom we share your information?
We do not sell any personal information to third parties.
We may disclose your personal information to third parties (as defined below) in order to provide products or services that you have requested. We also share personal data with vendors or agents working on our behalf for the purposes described in this privacy policy. For example, companies we've hired to provide data analytical services may need to collect and access personal data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements.
In any of the various situations described at the end of the section, you can rest assured that Jaspets will only share the personal information in accordance with your consent. Your consent to Jaspets will engage sub-processors for the processing of your personal information. Please understand that if, in any of the situations described below, Jaspets shares your information with a third-party service provider, Jaspets will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Jaspets will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.
Sharing with our group and third-party service provider
In order to operate successfully and provide you with the full functionality of our products and services, we may disclose your personal information to other Jaspets affiliated companies (these may include communications, social media, technology, or cloud services) or our third-party service providers (our mailing centers, delivery services providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, and agents representing Jaspets) affiliated companies and/or other third parties. Such third-party service providers may process your personal information on Jaspets's behalf or for one or more of the purposes listed above. When using certain mobile applications on our devices, we may share your IP address with third parties in order to provide you with some of the services you requested. If you would no longer wish to allow us to share this information, please contact us by sending an email to service@jaspets.us.
Information not requiring consent
We may share anonymized information in aggregate form with third parties (such as advertisers on our website) for commercial purposes. We may share trends in common usage of our services, for example, the number of customers in a particular group who purchase certain products or engage in certain transactions.
For the avoidance of doubt, Jaspets may collect, use, or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws (to, for example, comply with a subpoena). We may also disclose your information without your consent if we believe in good faith that it must be disclosed in order to protect our rights, your safety, or the safety of others; investigate fraud; or respond to government requests.
Security commitment
Jaspets's security measures
We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure, or other similar risks, we have put in place reasonable physical, electronic, and managerial procedures to protect the information we collect from you during your use of the Jaspets app. We will take all appropriate measures to protect your personal information. For example, when you send information to our home server from your Jaspets device or receive information through the same channel, we make sure that it is encrypted using a number of protocols including Secure Sockets Layer (SSL).
All of your personal information is stored on secure servers and protected in controlled facilities.
We classify your data based on importance and sensitivity, and we guarantee that your personal information is always protected by the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you by accessing this information will be held under strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review our information collection, storage, and processing practices, including physical security measures taken in order to prevent any unauthorized access and use.
We will take all feasible steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when it is transmitted in both directions over the Internet.
3.We will take all practicable steps to protect your personal information. You should, however, be aware that the use of the Internet is not entirely secure, and for this reason. Because of this, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
What you can do
- You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you. When you log into Jaspets as a Jaspets account user, no matter when, and especially if you are using another person's computer or a public Internet portal, you should always log out at the end of the session.
- Jaspets cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must immediately notify us if any online users access your account without permission or if any other security breaches occur.
Your assistance will help us better protect your personal information.
Retention policy
We retain information we collect about you as long as it is still needed for the purposes we obtained it or as long as it is needed to comply with applicable legal requirements or permissions. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Jaspets even if the further processing is incompatible with original purposes.
Accessing other features on your device
Our application may need to access certain features on your device, for example, Wi-Fi network status. This information is necessary for these applications to be able to run on your device and for you to be able to interact with them. You can close the application on your device at any time, or you can contact us at service@jaspets.us to revoke your consent.
Miscellaneous
Privacy Policy updates
We periodically review our Privacy Policy, and we may update it to reflect changes in our information practices. If we make a substantial change to this Privacy Policy, we will notify you by email (using the email address specified in your account), by releasing a notice in the Jaspets app, or by contacting you via your mobile device. This will allow you to understand what information we collect and how we use it. These kinds of changes to this Privacy Policy will be effective starting on the date specified in the notice or on the website. We recommend that you visit this page regularly for the latest information on our privacy practices. Your continued use of products and of website, cell phone and/or any other device-based services will be deemed as your acceptance of the updated Privacy Policy. If we collect additional personal information from you, or if we wish to use or disclose your personal information for a new purpose, we will once again seek your consent.
Do I have to agree to all terms and conditions of third parties?
Our Privacy Policy does not apply to products and services provided by third parties. Jaspets Products and services may include third party products and services, as well as links to third-party websites. When you use these products or services, they may also collect your information. Because of this, we strongly urge you to spend time reading the privacy policies of these third parties, just as you have read ours. We do not take any responsibility for the way in which third parties use the personal information they collect from you, nor do we have any control over how they use it. Our Privacy Policy does not apply to other websites whose links can be accessed through our services.
Social media (features) and gadgets
Our app contains some social media features, like "share" buttons. These features may record your IP address and the pages that you have browsed on our site. They may also set cookies that enable functionality and operation. Any interaction that you have with these features is subject to the individual company's Privacy Policy.
Contact us
If you have any questions or feedback regarding this Privacy Policy, or if you have any questions regarding Jaspets's collection, use, or disclosure of your personal information, please contact us at service@jaspets.us.
Thank you for taking the time to familiarize yourself with our Privacy Policy!